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26th May 2019

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Day Care Service

Innovations are a provider of leisure, learning and employment opportunities for vulnerable adults and has been in operation since April 2003. We work with people to achieve a more independent and worthwhile quality of life, empowering them to accept their right to social inclusion. 

We presently have 10 resources throughout County Durham and Sunderland and we aim to provide the highest quality provision for individual development through assisting the people who attend (Service Users) to realise personal aspirations and abilities in all aspects of their lives.

Taster Days

Prior to coming to Innovations, potential service users will have the opportunity to find out about the different activities we have on offer and can arrange to have a taster day where they can choose suitable and appropriate activities. During the initial enquiry stages we will establish the likes, dislikes and preferred activities of those considering coming to Innovations. Once an individual commences Innovations they (and their family/carers, etc) will have the opportunity to express what hobbies & interests they have when devising their care plan.

Mental Capacity Act

Innovations will always strive to apply the five principles of the Mental Capacity Act when supporting our service users with choices and decision making in accessing our services:

1. Presumption of Capacity - All of our service users will be assumed to have capacity to make choices and decisions unless it is established via a professional assessment that they lack capacity.

2. Must offer any practicable support - We will never treat our service users as unable to make a decision unless all practicable steps to help them do so have been taken without success

3. Unwise/Lack of Capacity– Service users will not be treat as unable to make a decision merely because they make an unwise decision

4. The Best Interest Principle– An act done, or decision made, under this Act for or on behalf of a person who lacks capacity will be done or made in his/her best interests

5. The Least Restrictive Principle– We will always ensure that before the act is done, or the decision made, regard will be had to whether the purpose for which it is needed can be as effectively achieved in a way that is less restrictive of the person’s rights and freedoms


During my two weeks placement I have had the privilege of working alongside staff that give 100% to their job, showing kindness love and support. The staff know the Service User likes, dislikes, level of support they need and their little quirks. You enhance their independence and make them feel like they belong in this big wide world by giving them the confidence to try new things.

I do believe every person is good at something, it just takes special people to find it, special people like you. You probably don’t see it but you all do an amazing job and this shows in the Service Users faces, they light up when they walk through the door, they are so comfortable in your presence and they treat the unit as their home.

During my two weeks I have never heard a negative comment only positivity and encouragement. I even over heard a staff member say, “A smile means the same in any language and costs nothing”. I just love this and have used it in my assignment.

I have loved my time at Innovations and would like to say keep doing what you’re doing and not only changing lives but changing people’s opinions, raising awareness and breaking Down Barriers.

Thank you   

Nicola Pennington - Student Nurse

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